FAQs

FAQs

If your question has not been answered here, please do no hesitate to contact us.

Sometimes honey crystalises when it gets cold. It’s completely harmless, and just means glucose has separated from the rest of the sugars because of the temperature. You can dissolve the crystals by putting the honey jar in an airing cupboard or a basin of hot water until it becomes clear.

Despite our honey being unpasteurised we would still suggest it’s safe to eat during pregnancy. Although we do not advise that children under the age of 12 months old should consume any of our honeys, this is because an infant’s digestive tract isn’t quite ready to process some of the naturally-occurring constituents in honey and this inability could potentially cause problems. Should you have any concerns surrounding this we would advise you contact your GP or Midwife.

Honey never really goes off as it contains a high amount of natural sugar. We print best before dates on all our packaging and recommend that the honey is consumed before this date. We also recommended that you keep your honey in a cupboard at room temperature.

Our Organic honey comes from approved supply bases all over the world. As we pack the honey in the UK the certifying body that we choose to use is The Soil Association. This is why the statement regarding their approved apiaries is present on our label. This statement applies to Organic honey from any country, hence all organic honey must meet the same strict standards. Any company that exports honey will be certified by an Organic body. (The body that they use does not necessarily have to be from the country the honey is from). We then have to supply the certifying body details to The Soil Association, who check the standards being used meet their requirements. If they do, we are authorised to use the honey with The Soil Association logo. We are audited by The Soil Association on a regular basis and checking that the certifying bodies are approved by them forms part of this audit. In addition to The Soil association standards we also test Organic honey on delivery to us in the same way that we test non-organic honey. This ensures that it is fully compliant to the UK Honey Regulations.

All of our honeys are gluten free.

Yes.

Honey is a by-product of bees so suitability is down to individual preference.

Honey is a natural product and subject to seasonal variation and availability so, on this basis, we source globally to ensure a high quality consistent supply. In recognition of this naturally occurring variation each year, the EU has approved honey from many countries as suitable for import and consumption in EU member states to ensure there is no shortage in supply to meet consumer demand across Europe. The EU publish the list of approved origins which you can view via this link:

https://www.food.gov.uk/business-industry/imports/honey

Rowse Honey has built up a specialist team of sensory panellists who approve all honeys to specific recipes depending on taste profiles and the natural colour of the honey. Some honeys can be fruity as well as sweet, others can be slightly smoky, or taste of butterscotch, candy floss or toffee. We carefully choose different types of honey to achieve a final product that is consistent in flavour, colour, aroma and texture all year round.

Rowse Honey specially selects honeys from all over the world, from sources including South America, Europe, Australia, New Zealand and Asia, to produce a pure and natural honey that is consistent in flavour, colour, aroma and texture all year round. We do this by working with our supply base and bee keepers to follow the harvest and secure the correct quality honey. EU Legislation stipulates we can only purchase honey from approved countries and also states we label it with either EU, Non-EU, or both origins.

All honey coming into the UK is checked on entry by port health authority including random testing and must meet or exceed the compositional standards for honey as defined in the UK and European regulations. We carefully test every batch of our incoming supplies of all honeys to ensure their purity before we pack them into jars to give our consumers the best pure and natural honey. These checks include necessary standards of traceability, transparency, authenticity. We are very clear in the raw material specification that all the honey must comply with the honey regulations of 2015.

At Rowse Honey, we adhere to strict standards that are set within the honey industry and local legislation at all times. Before Rowse accepts any honey, it must undergo a number of tests in both its home country and in the UK. Every batch is also independently tested in an accredited laboratory. The honey we buy is not released for sale until it passes these stringent tests which include screening for a comprehensive list of pesticide residues, as well as necessary standards of traceability, transparency and authenticity like sugar syrup adulteration checks and antibiotic residue testing.

The EU honey regulations don’t allow honey packers to heat honey to pasteurization temperatures as this may destroy the natural enzymes that have to be present to be lawfully declared as honey.

All our honeys arrive at Rowse in their natural state and we gently warm them through to filter out bee wax or hive parts. The honey we pack into our bottles and jars is pure and natural and never pasteurized.

The term “raw” isn’t recognised in the EU honey regulations and we believe the term is misleading, therefore it is not used by Rowse in its labelling, marketing or website.